Privacy Policy

The website tickettolords.com ("Website") is owned and run by TCM Sports Management Private Limited ("TCM Sports/We/Us/Our"). The Website hosts the "Google Pixel Ticket to Lord's" contest microsite ("Platform"). The Contest is organised, operated, and managed by TCM Sports. In order to use this Website, You must agree, without any qualifications, to these terms and conditions including the privacy policy contained herein ("Privacy Policy") (collectively referred to as the "Terms"), which govern Your use of this Website. Please read these Terms carefully as they affect Your legal rights and obligations. These Terms are governed by the laws of India.

"You", "Your", "User" or "Participant" means any natural or juristic person who opens, accesses, registers on, participates or uses the Website.

Personal Data/Information

Personal Data We Collect

You may be required to provide certain personal information while registering for or participating in the Contest, claiming rewards or prizes, participating in promotional activities, or otherwise interacting with the Platform.

Such information may include Your name, mobile number, OTP verification details, email address, IP address, device information, participation history, and any other information voluntarily provided by You ("Personal Data").

The words and expressions used in this Privacy Policy but not defined herein shall have the meaning assigned to them under the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000 ("IT Act") and the respective rules made thereunder.

Use of Our Platform

Our Website has been developed solely for purposes connected with the Contest and associated promotional activities. Information made available on the Platform is intended only for general informational and participation purposes in relation to the Contest. While we endeavour to ensure that information hosted on the Platform is accurate and updated, we make no representations about the accuracy, suitability, reliability and comprehensiveness of the information available on the Website at all times. We hereby disclaim any and all liability to You or any other person for any loss or damage caused by errors or omissions, regardless of whether such errors or omissions result from negligence or any other cause. Further, We assume no liability for the interpretation and/or use of the information contained on this Website, nor does it offer a warranty of any kind, either expressly or impliedly. We shall not be liable for consequences of any action taken by You upon relying on any material/information provided on this Website.

Acceptance of Terms of Use

These Terms constitute a legally binding agreement between You and TCM Sports. This Website is made available to You to access, on the condition that You accept these Terms, without modifications and reservations of any of the terms as contained herein, and by accessing the Website, You represent and warrant that You have read and understood, and agree to be bound by these Terms, this Privacy Policy and the applicable Terms & Conditions governing the Contest, each of which is incorporated herein by reference and forms an integral part hereof, without limitation or qualification. Use or access of any part of the Website constitutes unconditional acceptance of these Terms. You shall ensure that prior to any third party accessing the Website through Your electronic device, You shall cause such person to understand and accept the Terms contained herein. If You do not understand the Terms herein or do not agree to be bound by these Terms, You may not use or otherwise access this Website in any manner.

Eligibility

By using this Website, You represent and warrant that You are at least 18 (eighteen) years of age and are otherwise capable of entering into a contract under applicable laws. Participation in the Contest is strictly prohibited for minors. We do not knowingly collect or process Personal Data of individuals below the age of 18 years.

Changes or Modifications to the Terms

We reserve the right, in Our sole discretion, without any obligation and without any prior notice requirement and for any reason, to change, improve or correct the Terms and to suspend and/or deny access to this Website or portions thereof for scheduled or unscheduled maintenance, upgrades, improvements, corrections or otherwise. We further reserve the right, in Our sole discretion, without any obligation, liability, or prior notice, to modify, amend, revise, update, improve, or correct these Terms, this Privacy Policy, and/or any other terms governing the Platform, Website, or Contest at any time and for any reason. Changes to the Terms will be effective as on the date they are posted. Your continued use/access of the Website signifies Your acceptance of any revisions and explicit renewal of Your consent to such revisions. These Terms control the relationship between TCM Sports and You. They do not create any third-party beneficiary rights.

Online Privacy Policy

Your privacy is important to Us. TCM Sports recognises the importance of the Personal Data shared by You and accordingly undertakes reasonable security practices and procedures to protect such information against unauthorised access, misuse, disclosure, alteration or destruction. By accessing or using the Platform and voluntarily providing Your Personal Data, You consent to the collection, storage, processing, use, transfer and disclosure of such Personal Data in accordance with this Privacy Policy.

We collect only such Personal Data as is reasonably necessary for lawful purposes connected with the operation, administration and management of the Contest and associated services.

Purpose of Collection and Use of Personal Data

Personal Data provided by You may be collected and used for purposes including account creation, OTP authentication, operation and administration of the Contest, leaderboard generation, participant verification, winner selection, prize fulfilment, travel coordination, visa processing support, tax compliance, responding to queries, improving Platform functionality, analytics, publicity and, enforcement of Contest Terms & Conditions and compliance with applicable law. By accessing this website and participating in the Contest you have specifically consented to TCM using this Personal Data for the above-mentioned purpose.

Where You voluntarily participate in AI-enabled features such as the "Lord's Memento" feature, Your uploaded content, prompts and related information may additionally be processed for purposes connected with generation of AI-enabled outputs and related promotional activities.

AI Enabled Features

Certain features of the Contest, including the "Lord's Memento" feature, may utilise artificial intelligence systems and services provided by Google and/or its affiliates. TCM is not responsible for the same.

Withdraw Consent

If You have consented to the collection, use or disclosure of Your Personal Data under this Privacy Policy, You may withdraw such consent by communicating the same to TCM Sports in writing, at the email address mentioned herein below.

Withdrawal of consent shall not affect the legality of processing undertaken prior to such withdrawal. Please note that withdrawal of consent may result in suspension of access to certain Platform features, inability to continue participation in the Contest or disqualification from prize eligibility where processing of certain information is necessary for administration of the Contest.

Log File

When You use the Website, We may automatically collect and store certain information in server logs, including but not limited to internet protocol (IP) addresses, internet service provider (ISP), browser type and language, and viewed and exit pages. We use this information to better understand Our users' operating systems, for system administration and to audit the use of the Website. We do not use this data to separately identify the name, address or other personal details of any individual.

Notwithstanding anything contained in this Privacy Policy or elsewhere, TCM Sports shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to You or a Force Majeure Event (as defined below).

A "Force Majeure Event" shall mean any event that is beyond the reasonable control of TCM Sports and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, pandemic, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption.

Disclosure of Personal Information

We do not allow any unauthorized persons or organization to use any Personal Data that the Website may collect from You. However, Personal Data may be disclosed to service providers, Google and affiliated infrastructure providers, travel agencies, airlines, hotels, visa facilitation agencies, analytics providers, consultants, auditors, legal advisors, regulators, governmental authorities, courts, tribunals and law enforcement agencies where such disclosure is reasonably necessary for operation of the Contest, prize fulfilment or compliance with applicable law.

Notwithstanding anything in these Terms, the Personal Information shall be shared with the government agencies as mandated under the law to obtain information for the purpose of verification of identity or prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences and/or to any third party mandated by an order under the law for the time being in force. The information so obtained by the government agency and/or the third party as mandated by law, shall not be published or shared with any other person.

Assessing, Reviewing and Changing Your Information

You may request access to, correction of or updating of certain Personal Data submitted by You, subject to applicable law and reasonable verification requirements.

TCM Sports may retain historical or backup records where required under applicable law, for fraud prevention, dispute resolution, enforcement of the Terms or audit and compliance purposes. Accordingly, complete deletion of all historical records may not always be possible due to technical, legal or backup-related constraints.

Cross Border Transfer of Data

Your Personal Data may be transferred to, stored, or processed outside India, including in countries where TCM Sports or its service providers (including cloud, analytics, AI, and hosting partners such as Google and its affiliates) operate. Such transfers are carried out solely for purposes related to the operation, administration, verification, and fulfilment of the Contest, including prize distribution and travel/booking arrangements for winners, as applicable.

TCM Sports will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable laws. By using the Platform and participating in the Contest, You consent to such cross-border transfer and processing of Your Personal Data for the purposes stated above.

Deletion/Retention of Data

TCM Sports shall retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy and/or as required under applicable law.

In some circumstances, TCM Sports may retain your Personal Data for longer periods of time, for instance where TCM Sports is required to do so in accordance with any legal, regulatory, tax or accounting requirements.

Rights of Participants

Subject to applicable law, You may have the right to seek a summary of Personal Data being processed, request correction or updating of inaccurate information, withdraw consent, request erasure of Personal Data, seek grievance redressal, nominate another person under applicable law and approach the appropriate authority or Data Protection Board of India in accordance with applicable law.

Requests relating to Personal Data may be submitted to the Grievance Officer details provided below.

Children's Privacy

The Contest is intended strictly for individuals above 18 years of age. TCM Sports does not knowingly collect or process Personal Data of minors in connection with the Contest.

License

Subject to Your compliance with these Terms, TCM Sports grants You the non-exclusive, non-transferable, non-sub licensable, revocable, and limited right to use the Website for your personal and non-commercial use.

Your license to use the Website is limited by these Terms. Unless otherwise authorized, You may not use, copy, reproduce, modify, display, create derivative works of, sell, auction, distribute, transfer or disclose all or any part of the Website including, without limitation, any screenshots, videos, documentation or manuals relating to the Website.

Any rights not expressly granted herein are reserved by TCM Sports.

License Restrictions

Unless otherwise authorized by these Terms or TCM Sports in writing, You shall not:

• Sublicense, transfer, network, transmit, distribute, or permit use of the Website by any third party;
• Reverse engineer, decompile, or disassemble any aspect of the Website;
• Host, display, upload, modify, publish, transmit, store, update or share any information or data that (i) belongs to another person and to which You do not have any right; (ii) is defamatory, obscene, pornographic, paedophilic, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; (iii) is harmful to children; (iv) deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; (v) impersonates another person; (vi) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; (vii) is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person; (viii) publish, post or upload any content on the Website or with respect to the Website, with an intent to cause harm or which may otherwise cause any harm to the reputation of TCM Sports or any third party or which is in violation of any applicable law. In the event You upload, post or publish any content or information on the Website that is in violation with these Terms and/or the applicable law, You acknowledge and accept that You shall be solely liable in respect of any such action;
• Publish, post or upload any incorrect or inaccurate data/information on the Website;
• Create or otherwise collect information about any other User/third party, without their prior written consent;
• Transmit, access, or communicate any data that infringes any patent, trademark, trade secret, copyright or other intellectual or proprietary rights of TCM Sports and/or any third party;
• Transmit or communicate any data that contains software virus, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
• Include programs on the Website which contain viruses, worms, 'time bombs' and/or 'Trojan horses' or any other computer code, files or programs designed to interrupt, harm, overload, collapse, destroy or limit the functionality of any computer software, application or hardware or tele-communications;
• Intentionally or unintentionally violate any applicable local, state, national or international law, in force from time to time, relating to or affecting the Website;
• Use the Website in any way for carrying out any other activity not permissible under any applicable law including any data protection laws.

Termination: This license shall automatically terminate if, in the sole determination of TCM Sports, You have violated these Terms including any of the restrictions set out herein and upon termination of the license, TCM Sports reserves the right to retain the information provided by You during the course of Your use of the Website.

Protection of Intellectual Property

This Website and any content or materials incorporated on this Website including, without limitation, any text, graphics, images, artwork, illustrations, photographs, animations, music, video, audio, audio visual works, designs, logos, software and any other content (collectively referred to as "Material"), are protected by copyrights, patents, trade secrets or other proprietary rights owned by or licensed to TCM Sports, authorized third parties and/or its licensors ("Copyrights"). Some of the logos or other images incorporated by TCM Sports on this Website are also protected as registered or unregistered trademarks, trade names and/or service marks owned by or licensed to TCM Sports or other third parties and/or its licensors ("Trademarks"). TCM Sports respects the intellectual property rights of others and asks the Users of this Website to do the same. Using or accessing the Website for any purpose does not give You any ownership of any intellectual property rights in Our Website, the Material, Copyrights or Trademarks.

Your attempt to modify, copy, distribute, transmit, resell, redistribute, broadcast, display, reproduce, publish, license, frame, transfer, or otherwise use in whole or in part, any intellectual property contained in the Material and any other content provided on the Website, without the consent of TCM Sports may subject You to infringement actions by TCM Sports or third party providers, as the case may be.

Your right to make use of this Website and any Material and any content appearing on it is subject to these Terms. Modification or use of the Material or any other content on this Website for any purpose not permitted by these Terms may be a violation of the Copyrights and/or Trademarks and may be prohibited by law.

You may access, display, copy and use the Material for non-commercial and personal use. You understand that by using the Website, You may be exposed to materials that You may consider to be offensive or objectionable. You must evaluate, and bear all risks associated with the use or disclosure of materials found on the Website. TCM Sports shall have no liability for content that may be deemed offensive, indecent, or objectionable to You.

Indemnity

You hereby indemnify and agree to defend and hold harmless TCM Sports and all persons claiming under TCM Sports from and against any and all losses, claims, demands, liabilities, charges, penalties, fines, damages, costs or expenses, including reasonable legal fees and expert witness fees, resulting from Your breach of any of the provisions mentioned in these Terms including but not limited to Your breach of representations or warranties, Your breach of applicable laws, and/or infringement by You of Materials, Copyrights and/or Trademarks or Your violation of the rights of any third party. TCM Sports will not be liable for any damages of any kind arising from the use of Our Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Limitation of Liability

TCM's aggregate liability to You arising by reason of any claims or losses, whether as under this Privacy Policy, contract, Law, equity or any other theory of liability shall not exceed an amount of INR 10,000 (Indian Rupees Ten Thousand) ("Aggregate Liability").

Links to Third-Party Websites

The Website may contain some hyperlinks which may lead You out of the Website. Such information on the Website or contained in any websites linked from the Website, has not been reviewed by TCM Sports for accuracy or legal sufficiency. TCM Sports is not responsible for such external hyperlinks, and references to any external links should not be construed as endorsement of the links or their content by TCM Sports. Use of such hyperlinks and third-party content contained therein and other sites is entirely at Your own risk. We do not make any representations or warranties about any such sites or content that You may access through the Website. Further, such third-party sites are not covered by the Privacy Policy and the information usage practices at such sites may be different from the Privacy Policy of TCM Sports. The privacy policies of such third-party sites should be read before submitting any Personal Data, as TCM Sports is not responsible for and has no control over the manner in which such sites collect, use, disclose, or otherwise process Your Personal Information.

Disclaimer of Warranties

YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. THE WEBSITE AND ALL THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, AND OTHER CONTENT ON THE WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, TCM SPORTS DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. TCM SPORTS DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEBSITE WILL BE AVAILABLE CONTINUOUSLY, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE THE WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TCM SPORTS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, OR OTHER CONTENT ON OR MADE AVAILABLE ON THE WEBSITE OR ANY WEB SITES LINKED TO THE WEBSITE OF TCM SPORTS IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. TCM SPORTS MAKES NO WARRANTIES THAT YOUR USE OF THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, OR OTHER CONTENT ON THE WEBSITE OR ANY OTHER WEB SITE/APPLICATION WILL NOT INFRINGE THE RIGHTS OF OTHERS AND TCM SPORTS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH MATERIALS, INFORMATION, SOFTWARE, FACILITIES, OR OTHER CONTENT ON THE WEBSITE OR ANY OTHER WEB SITE/APPLICATION. TCM SPORTS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR (I) ANY UNAUTHORIZED ACCESS TO OR USE OF ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (II) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (III) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

Local Regulations

If You choose to access the Website from any location outside India, You do so on Your own initiative and at Your own risk and TCM Sports makes no representation that the Materials or the content on the Website are appropriate or available at any such location, territories and protectorates. In such a case, You are responsible for complying with local laws, if and to the extent local laws are applicable. You shall comply with all applicable laws including all data protection laws concerning the transmission of technical data exported from India or the country You reside in.

Security

TCM Sports undertakes reasonable security practices and procedures in accordance with applicable law to protect Personal Data against unauthorised access, disclosure, misuse, loss or destruction. Such measures may include encryption, access controls, OTP verification systems, secure cloud infrastructure, monitoring systems, audit logs and periodic security assessments.

Notwithstanding anything contained herein, TCM Sports shall not be responsible for any loss, misuse or unauthorised disclosure of Personal Data arising from force majeure events, cyber-attacks, hacking, internet failures, failures of third-party infrastructure providers or events beyond TCM Sports' reasonable control.

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation, (a) accessing data not intended for You or logging onto a server or an account which You are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) hyperlinking the Website to any other website. Violations of the security of the Website may result in civil or criminal liability as per applicable law. TCM Sports will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting a User who is involved in such violations. You will not use any device, or software to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website.

Governing Law and Jurisdiction

The Terms shall be governed by, construed and enforced in accordance with the laws of India. You hereby consent and submit to the exclusive jurisdiction of the competent courts of Delhi, India for any action or matter however so arising out of these Terms.

How to Contact Us

This Website is published, controlled, owned and operated by TCM Sports. All communication to TCM Sports should be directed over email to the registered email address 'binod@tcmind.com' or over mail to Unit II-B, 5th Floor, TDI Centre, Jasola, New Delhi - 110025.

Grievance Mechanism

Any complaints relating to the use of the Website or Your Personal Data shall be directed to Mr. Binod Rana, the grievance officer ("Grievance Officer") at the email address set out in the "How to Contact Us" section above. TCM Sports shall redress the complaint expeditiously and in compliance with applicable laws.

Miscellaneous

If any provision of these Terms shall be held by a court of competent jurisdiction to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Your relationship with TCM Sports is on a principal-to-principal basis. Your use of the Website shall not be construed to be, nor shall You claim in future, a relationship of employer and employee, joint venture, or principal or agent or any other similar relationship between You and TCM Sports and You are not authorized to make any representation, contract or commitment to any third party on behalf of TCM Sports.

TCM Sports at its own discretion reserves the right to blacklist or block any User from using the Website without providing any reasons for the same.

Your acceptance of these Terms shall be deemed to be Your acceptance of the terms set out herein and other terms and conditions prescribed by TCM Sports from time to time.